Sydney

Brad Meehan is the Managing Director of Strativity Group in Australia and New Zealand. Brad has designed and deployed enterprise level customer strategies for several ASX 100 companies and managed customer experience improvement, customer analytics, voice of the customer and customer-centric development programs across a range of industries. Prior to a move into management consulting, Brad was the Head of Customer Strategy at Bank of Queensland. Before that, he held a senior role with a leading consulting firm where he focused on corporate performance management. He gained his MBA with distinction from Queensland University of Technology (QUT) in 2007 and has completed Harvard Business School Leadership Programs in both Customer-Centric Strategy and Competitive Strategy. Brad has also lectured in QUT’s MBA program in the fields of strategy and customer experience management.

Marcus is the Global Managed Service Director at Presence of IT. With over 15 years of experience in business and program management in the IT sector, he has been responsible for delivering superior commercial and client outcomes. He has led, developed and coached high performance teams, grown accounts, managed vendors and contracts, and optimized client satisfaction in his years in the industry. He has a proven track record of accomplishment in delivering complex strategic programs on schedule within budget and has enabled organisations to transition and transform to new technology platforms.

As COO, Nishant is responsible for scaling and transforming Freshdesk into a global SaaS powerhouse. He oversees all non-R&D aspects of Freshdesk's operations, which includes channel sales, customer success, facilities, finance, HR, legal, presales and sales. Before joining Freshdesk, Nishant was Managing Director, LinkedIn India & South Asia, where he played a pivotal role in scaling their team in India. Nishant energizes himself by spending time with his family and his work family (the Freshdesk team) and is an avid sports and movie buff.